Managing connected accounts

The Cloud Accounts page: statuses, syncing, errors, naming, disconnecting, and the FOCUS 1.0 and CUR Export pages.

Managing connected accounts

See everything you have connected, check when it last synced, fix errors, rename, sync and disconnect.

Where in CostGlassSettings → Cloud Accounts

PlanAll plans

Who can do thisOwner or Admin recommended

Time needed5 minutes

In short

The Cloud Accounts tab lists every connection (clouds, AI and SaaS vendors, Kubernetes clusters) on one screen with a status and a last-synced time.
Each cloud also has its own tab with its connect flow, status and extra settings.
Disconnecting stops new data. Cost history already stored is kept (for AWS, some derived items are also deleted, see below).
You can connect more than one account of most providers, within your plan limit.
The FOCUS 1.0 and CUR Export pages show the data CostGlass actually holds, so you can check it.

The Cloud Accounts page

Settings → Cloud Accounts.

The row of tabs across the top is: Cloud Accounts (the overview), AWS, Azure, Google Cloud (GCP), Kubernetes, DigitalOcean, Linode, Cloudflare, Oracle Cloud and Alibaba Cloud. Each tab shows how many connections it holds.

The overview tab

Connected Accounts & Integrations: summary chips (Total Connected, Hyperscalers, AI & SaaS, Kubernetes, Alternative & Edge).
Filter pills: All, Hyperscalers, AI & SaaS, Kubernetes, Alternative & Edge, and a search box (Filter by name, ID, or provider...). Clear Filters resets them.
One card per connection, then Connect a New Cloud Account or Platform (the wizard).

Reading a connection card

Part of the card	What it tells you
Provider name and category	Which cloud or service the connection is.
Status pill	See the status table below.
Identifier with a copy icon	The account, project, tenant or tenancy ID. Click the icon to copy it.
Red banner	The last error from a sync, in the provider's own words.
Last synced	When data was last read, or "Pending initial sync" if it has not happened yet.
Configure / Manage Cluster / View SaaS Spend	Opens that provider's tab, the cluster, or the SaaS spend page.
Resume	Shown on an unfinished Oracle Cloud connection. Continues with the same key.
Sync	Asks for a refresh (see below).
Trash icon	Disconnects the connection after a confirmation.

Statuses

Status	Colour	Meaning	What to do
active or connected	Green	Access verified; data is being read.	Nothing.
pending or syncing	Amber	The connection was started but not finished, or a first sync is waiting.	Finish the setup (use Resume or the provider tab). AWS can legitimately sit here for up to 24 hours waiting for the first export.
error	Red	The last sync failed. The card shows the reason.	Read the banner. Typical causes: role deleted, token revoked, secret expired, permission removed. Fix at the provider, then sync.
disconnected	Red	The connection was removed.	Connect again if you want it back.

Syncing

Everything syncs automatically (every 6 hours for most sources, every 15 minutes for Kubernetes).
The Sync button on the overview list starts a real sync for AI and SaaS connectors and for Cloudflare. For other clouds, use the Sync or Refresh Now control on that provider's own tab, or wait for the next scheduled run.
AWS: Check delivery now in the wizard, or Sync Now on the CUR Export page, reads the export bucket immediately. A large first import continues in the background and reports in_progress.

Several accounts per provider

Provider	What can be repeated
AWS	Several Organizations or standalone accounts (run the wizard again with Integrate another). One Organization counts as one connection.
Azure	Several tenants, and several subscriptions with the service principal flow.
Google Cloud	Several projects.
DigitalOcean, Linode, Oracle Cloud, Alibaba Cloud	Several accounts, one token or tenancy each. A duplicate is refused. Each account has its own card and sync result, and one failing account does not stop the others.
Cloudflare	Several accounts; each Cloudflare account can be connected once.

Every connection uses one slot of your plan limit. See the overview for the numbers.

Note

Oracle Cloud can only have one connection mid-setup at a time: starting a new one discards the unfinished one.

Account names

Give a connection a friendly name when you connect (for example the verify form's Name for this integration (optional)). Kubernetes clusters can be renamed with Rename in Connected Kubernetes Clusters. AWS accounts have a settings icon that opens Edit AWS Account (name, account ID, role ARN).
On the AWS tab an Organization shows as Management Account with its member accounts underneath (expand with the arrow), a Standalone Account otherwise, plus tags for the features you chose.
Billing exports carry only account numbers, not names. CostGlass shows real names when it can read them (for example from AWS Organizations through a live-capable connection). A connection that only reads the export bucket cannot, and shows the number. CostGlass never invents a name.

Disconnecting

Click the trash icon

On the connection card (or on its provider tab, where the button may say Disconnect).

Confirm

Read the dialog Disconnect <name>? and click Disconnect Account.

Remove access at the provider

Delete the role, token, stack or grants you created, so access is really gone. The individual connect guides list what to delete.

What happens to your data:

CostGlass stops reading from the account. The dialog says historical cost analytics already captured will remain preserved.
AWS: the connection and its discovered resources are removed, together with anomalies, savings suggestions and older cost metrics tied to it. Cost history held in the main cost tables stays. If it was your last AWS connection, discovered AWS resources are cleared.
Google Cloud: the connection and its account entries are removed; collected cost rows stay.
Kubernetes: the cluster is removed. Remove the agent in your cluster as well.
Stored data is also governed by your retention setting, see Data residency. An audit entry is written for removals.

Warning

Disconnecting cannot be undone. You can reconnect, but a new connection gets a new External ID or credentials.

The FOCUS 1.0 page

FinOps → FOCUS 1.0 shows your spend in the FOCUS 1.0 column layout: the same names for the same things across clouds. It is the quickest way to check what CostGlass holds, and to hand a neutral file to a data warehouse.

FOCUS 1.0 page.

Element	What it shows
Export FOCUS 1.0 CSV	Downloads the rows as a CSV file named costglass_focus_1.0_export_<date>.csv.
Provider filter	All Providers, AWS, Kubernetes (OpenCost), OpenAI, Datadog, Snowflake. The table also contains the other clouds you connected; these are the choices the dropdown offers today.
Service Category filter	Compute, Database, Storage, AI & Machine Learning, Observability, Analytics.
FOCUS Effective Spend	Cost after commitment discounts (savings plans, reservations).
FOCUS Invoiced (Billed)	The amount on the bill before those discounts.
Realized Savings Band	Billed minus effective: what commitments saved.
FOCUS 1.0 Normalized Telemetry	Provider, Service Name, Category, Resource Name / ID, Region, Billed Cost, Effective Cost. Shows up to 50 line items.

Note

The page reads monthly cost rows for the current month and recent days (the CSV covers the last 14 days' window). An organisation with nothing connected sees an empty table, never sample data. Amounts convert to your selected currency. The "Unified Data Providers" tile is fixed text and does not count your connections.

The CUR Export page

FinOps → CUR Export is the AWS side: where the Cost and Usage export is read from, and a sample of what was read.

CUR Export page.

Element	What it shows
Export Destination	s3://bucket/prefix, the format (CSV, gzip) and the region.
Detected Schema	Legacy CUR, AWS Data Exports, or Not yet detected, plus the status and any error.
Records Ingested	How many records were read, and the last sync time.
Sync Now	Reads new files from the bucket now. Enabled once connected.
Recent Line Items (sample)	Service, Region, Line Item Type, Resource ID and Unblended cost of a sample of rows, with a sample total. It is a sample for checking, not your full bill.

If nothing is connected the page shows the older two-step form (Step 1 — Deploy the CloudFormation Stack and Step 2 — Connect). For new connections use the wizard on Cloud Accounts instead: Connect AWS.

A connection shows a red error. Where do I start?

Read the red banner on the card. It is the provider's own message. The common fixes are listed in each connect guide's FAQ. After fixing, sync again.

Did disconnecting delete my cost history?

No. Historical cost data already stored remains. Some derived AWS items are removed, as described above. Use the retention setting to control how long data is kept.

Why is my account shown as a number?

Billing exports contain account numbers only. See Account names above.

Can I move a connection to another organisation in CostGlass?

No. Disconnect it and connect it again from the other organisation.

All Documentation Guides

Welcome to CostGlass — What CostGlass does, who it is for, how your data gets in, the plans and regions, and a plain-English glossary.
Quickstart: your first hour — Sign up, connect a first cloud, invite your team, set a budget and turn on anomaly alerts, with a first-week checklist.
Finding your way around — A tour of the sidebar, top bar and page controls: what every page answers, plan gating, currency, language, links and caching.
Dashboards — The Overview dashboard widget by widget, plus building custom dashboards you can share with your organisation.
Cloud Resources — The multi-cloud inventory: filters, search, categories, estimated cost, terminated resources and CSV or Excel export.
Uptime, incidents & support requests — Monitor public endpoints, route alerts, see incidents and raise requests to CostGlass engineers.
How CostGlass accesses your data — Security and data ingestion architecture: how CostGlass reads multi-cloud billing and telemetry through read-only roles and least-privilege permissions.
Dashboard & Platform Screenshot Tour — Visual walkthrough of the CostGlass interface with screenshots covering multi-cloud spend, Cost Explorer, anomalies, Kubernetes allocation, and savings.
Connecting your clouds: overview — Every cloud and service you can connect, how each one connects, what access it needs, how long data takes and your plan limits.
Connect AWS (CloudFormation) — Deploy the generated CloudFormation template, choose organization or single account and optional features, then verify.
Connect AWS with Terraform instead of CloudFormation — A Terraform equivalent of the generated AWS template, with an Organization variant and a way to compare it to the wizard.
Connect Azure — Admin consent for the CostGlass application, Reader and Cost Management Reader roles, management group or subscription scope, and a Terraform version.
Connect Google Cloud — Enable the FOCUS BigQuery export, run the IAM grants CostGlass prints, verify, and a Terraform version.
Managing connected accounts — The Cloud Accounts page: statuses, syncing, errors, naming, disconnecting, and the FOCUS 1.0 and CUR Export pages.
Connect Oracle Cloud (OCI) — Give CostGlass read-only access to Oracle Cost and Usage Reports with a Resource Manager stack or your own Terraform.
Connect Alibaba Cloud — Connect Alibaba Cloud through Bill Subscription files in OSS and a read-only RAM role created by a ROS template.
Connect DigitalOcean — Connect DigitalOcean accounts with a read-only personal access token and see invoices by month.
Connect Akamai / Linode — Connect Linode (Akamai Connected Cloud) accounts with an account read-only token.
Connect Cloudflare — Connect Cloudflare usage-based charges with a Billing Read account token and see credits and unpaid debt.
Connect OpenAI, Anthropic, Datadog and Snowflake — Connect AI and software vendors with admin keys or a Snowflake key pair so their spend sits beside your cloud costs.
Cost Explorer — Slice, compare and drill into spend across every connected cloud: group by, filters, charts, overlays, details, AI, links and export.
Saved views, saved filters & scheduled emails — Keep, share and email the Cost Explorer views you use often, and reuse include/exclude filters across views and reports.
Reports — Build, compare, export, save and schedule spend reports, with presets, Excel, CSV and PDF exports.
SaaS & AI Spend — Spend and token analytics for OpenAI, Anthropic, DeepSeek, Datadog, Snowflake and cloud AI services.
Unit Economics — Cost per business unit: define metrics, send volumes, set targets and alerts.
Connect a Kubernetes cluster — Install OpenCost and the CostGlass exporter in your cluster so cost data is pushed to CostGlass every 15 minutes.
Kubernetes Costs page — Understand cluster, namespace, workload and pod costs, idle capacity, rightsizing, carbon and health.
Tagging strategy: getting the most from tags — How to tag cloud resources, enforce tagging, and when to use cloud tags or virtual tags in CostGlass.
Tag Explorer — Group billed spend by the value of a tag, see tag coverage per cloud and drill into resources.
Tag Compliance — Define required AWS tags, measure compliance, and fix missing tags with Quick Tag, batch apply or a CLI script.
Virtual tagging — Allocate spend by team, product or environment with rules, no cloud changes, with a rule builder and CostGlass AI.
Forecasting — Forecast month-end spend, the next months and a yearly run-rate, and simulate the cost of changes.
Budgets — Create spending limits for a cloud, account, service or team, and see how CostGlass budgets differ from native AWS, Azure and Google budgets.
Anomaly detection — How CostGlass finds unusual daily cost, how to tune it, explain it and be notified.
Cost alerts — Alert when spend rises versus the previous day, week, month or quarter.
All alert and notification types — A comparison of every alert and notification in CostGlass, with channel setup and testing.
Issues & annotations — Dated notes on spend, and a lightweight issue tracker for cost work with Jira push.
Savings playbook — A prioritised, step-by-step programme for reducing your cloud bill, with a 30/60/90-day plan.
Savings recommendations — How the Savings page finds, prices and tracks savings for every connected cloud and platform.
Rightsizing — Find servers and databases that are too big, or too small, using real CPU and memory measurements.
Commitments: Savings Plans & Reserved Instances — Track coverage, utilisation, expiry and purchase recommendations for Savings Plans, Reservations and committed use discounts.
Instance Scheduler — Start and stop non-production servers on a weekly schedule to stop paying for idle hours.
Giving your team access — Invite people, choose Owner, Admin or Member roles, remove users and limit what they see.
Setting up your organisation hierarchy — Build a tree of nodes, place cloud accounts by hand, rule or CSV, and scope people to a branch.
Designing your hierarchy (with enterprise examples) — Principles and worked patterns for AWS Organizations, single accounts, multi-cloud groups, MSPs and regulated regions.
Single sign-on (SAML & OIDC) — Connect Okta, Entra ID, Google Workspace or another provider, verify your domain, test and require SSO.
API keys & AI assistants (MCP) — Create API keys and connect Claude Desktop, Cursor or Claude Code to your cost data.
Audit log — See who changed what and when, with before and after values, kept for 24 months.
Data residency & retention — Your fixed region, how long cost history is kept, purge now and the data handling summary.
Notification settings, Jira & chat — Weekly spend summary, Slack and Teams webhooks, and connecting Jira Cloud.
Troubleshooting & Common Setup Fixes — Solutions for common cloud connection and ingestion issues across AWS, Azure, Google Cloud, OCI, Alibaba Cloud, Kubernetes, and SSO.

Managing connected accounts